Privacy Notice

Effective Date: January 1, 2025
Last Updated: December 23, 2024

Clarendon Wallace (“we,” “our,” “us”) is committed to protecting your personal information in accordance with applicable data protection laws, including Bermuda’s Personal Information Protection Act 2016 (PIPA), the General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), The Freedom of Information and Protection of Privacy Act (FOIPOP)  in Nova Scotia  and the UK Data Protection Act 2018 (DPA).

This Privacy Notice explains how we collect, use, disclose, and protect your personal information and your rights in relation to your personal data. For the full details of our Privacy Notice please see our Full Privacy Statement and Disclaimer .

1. Who we are

• Clarendon Wallace

• Phone contact: +1 (441) 704-1881

• Address:   P.O. Box HM2639
                    Hamilton HM KX

• Email: lorene@clarendonwallace.com

• Privacy Officer: Lorene Phillips privacy@clarendonwallace.com

We endeavour to limit the amount of personal information that we may collect to the necessary information relevant for the services we may offer to you. The following types of personal information may be collected:

• Identity Information: Name, date of birth, identification numbers;

• Contact Information: Address, email address, phone number;

• Financial Information: Payment details;

• Technical Information: IP address, browser type, device identifiers, log-in data;

• Other Information: Any information you provide to us with your consent, through correspondence, surveys, or forms, etc.

For a full list of information that we may collect please see our full privacy statement and disclaimer.

3. How we Collect Personal Information means a unique account created for You to access our Service or parts of our Service.

3. How we collect Personal Information

We mainly collect your personal information in the following ways:

·       Directly from you when you sign up for our services, contact us or complete a form;

·       We may use your information through cookies and similar tracking technologies when you use our website;

·       From third parties, such as business partners, public databases, or social media.

For a full list of third parties, business partners, vendors and social media links please see our full privacy statement and disclaimer.

4. How we use your Personal Information

We mainly process your personal information for the following purposes and reasons:

·      To provide and manage our products and services.

·      To communicate with you, including sending service updates, completing service requests and/or marketing communications (where permitted with consent).

·      To comply with legal and/or regulatory obligations.

·      To improve our services and enhance user and customer experiences.

·      To prevent fraud and ensure security of information and data.

For a full list of how we use information and data please see our full privacy statement and disclaimer.

5. How we share your Personal Information

We may share your personal information with:

·       Third party service providers and vendors who may assist us in our operational processes and/or deliver our products and services.

·       Government authorities, law firms or regulators to comply with legal obligations.

·       Other third parties with your explicit consent.

We ensure all third parties with whom we share data and information adhere to data protection laws and implement adequate safeguards. For a full list of our material third parties, please see our full privacy statement and disclaimer.

6. International Data Transfers

If your personal information is transferred outside of Bermuda to either the UK, the USA, Canada or the European Economic Area (EEA), we will ensure adequate safeguards are in place, such as standard contractual clauses and/or other approved mechanisms.

For a full list of geographical regions where your information may be transferred, please see our full privacy statement and disclaimer.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations.

8. Know your rights

Under all data privacy and protection laws you have the following rights:

·        Access: You can request access to your personal information.

·        Correction: You can request corrections to inaccurate or incomplete data.

·        Deletion/Erasure: You can request deletion of your personal information under certain conditions, where we do not have any legal or regulatory obligation to continue to hold the information.

·        Objection: You may elect to object to processing your information based on legitimate reasons[1].

·        Portability: You may request transfer of your data to another entity in a structured, machine-readable format.

·        Withdraw Consent: You may withdraw consent at any time, for processing based on original consent.

·        Lodge Complaints: You may file a complaint with a supervisory authority if you believe your rights are being violated.

To exercise your rights, please contact our Privacy Officer at: privacy@clarendonwallace.com

Lorene Phillips

Privacy Officer

privacy@clarendonwallace.com

For further details on your rights and how we will fulfill your request, please see our full privacy statement and disclaimer.

9. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: CW

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: CW

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: CW

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

10. Security and protection of your Personal Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, transfer, loss, alteration, or misuse.

For more information, please see our full privacy statement and disclaimer.

11. Changes to this Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on our website with the updated effective date.

[1] Legitimate reasons may only include reasons that are outside obligations to hold information and will not impact our operations, risks, liabilities, products and/or services and where there are no legal and/or regulatory requirement to use or retain information.